Terms of Service

⚠️ By commissioning me, you have read and agreed to my T.O.S. ⚠️

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General Terms

  • I have the right to decline your commission, no questions asked

  • Please provide clear and high-quality references, if you can and if not, I will just try my best to work around what you provide me to work with

  • Any rudeness or poor behaviour will result in getting your commission cancelled, I don't tolerate any sort of poor attitude

  • I do not work around "First come, served first"

  • Once your commission has been accepted and before payment, I will start and provide your generalised/rough sketch within a few days or within 1 week.


Payment

  • Once a commission has been agreed upon, I will put you on the waiting list, I then will draw a generalised/rough sketch of your commission, once approved, payment MUST be met before I continue on your work. I will send you an invoice to pay the money via PayPal (Sketch only commissions must be paid in full)

  • Paypal is a preferred method but I can also accept Ko-Fi.

  • You have 3 Days to pay after the sketch is approved. I will remind you 3 times about payment. If I don’t hear back from you, I will move you down the list and put your commission on halt. I will send one final reminder after a week of our agreement of commission. If I still don’t get a reply, I will just remove you from the list and delete the sketch.

  • Half payments are possible from £30 onwards

  • Payment MUST be in GBP

  • It is solely your responsibility to make sure you have sent the correct amount❗

  • Conversion rates do change, so please let me know your currency and I will check for you, thank you!


Workflow Process

  • I work best when given some artistic/creative freedom E.G. your character's eye will probably look very different due to my style and my uniqueness to the drawing but I always try my hardest to make it look how they are in the references.

  • My style does vary, it can change (due to motivation, how I'm feeling, etc) but you will receive the best of my work from my judgement.

  • Turnaround time is typically about 1-2 weeks depending on commission but MAX is 3 months I will always keep you up-to-date if I do get busy with IRL!

  • If 3 months have passed, and I haven’t continued on your commission from the sketching stage, you will get 100% of your money back. But if there has been progress on your commission, a refund will be only given back depending on progress. E.G. You paid £15 for a full illustration but it’s only on the flatcolour stage, you will be refunded the remaining £7

  • PLEASE DO NOT RUSH ME - If you need your commission sooner and to meet a certain deadline, it will be £5 extra on top of your commission

  • I'm happy to provide W.I.P but if I seem to go quiet for a while, just hit me up! I've properly forgotten/been busy (life, caring for my mum, etc...)

  • Most of the time I do upload my drawings, if you prefer yours to not be uploaded or you also prefer to be left anonymous, please let me know

  • After the sketch has been approved, no major edits or changes will be made. If the client requests additional heavy edits after the approved sketch, a price for the edits may be discussed.

  • If I seem to make any errors in the character design, accessories, or any other visual elements specified in the provided visual references, I will make these edits at no additional cost.

  • Once the commission is completed, I will send you a Google Drive link to your commission to save the work.


Copyright & Use Of My Work

  • You are NOT allowed to make profit out of my work, E.G. selling as prints or stickers, even if it’s a commission.

  • You ARE ALLOWED to print your commission as stickers, put it on a garment such as t-shirts, tote bags etc but NO profit making!


Refunds

  • Cancelling the commission while I am in the process varies and is up to the artist's discretion and there must be a legitimate reason for your cancellation.

  • NO REFUNDS will be given for completed or nearly completed commissions

  • I reserve the right to cancel a commission at any time, for any reason, and without explanation and a full refund will be given❗


What I Can Draw & Can't Draw

Will draw:

  • Ferals (4 legged animals)

  • Anthros

  • Humanoids (Not honestly preferred but will draw it)

  • Dinosaurs

  • SFW

  • Gore (Light/Heavy)


Can't draw:

  • Complex Characters

  • Robots

  • NSFW (E.G. Extreme nudity, kinks, fetishes)


Can try to draw:

  • Vehicles

  • Locomotives

If there is something that hasn't been listed and you're wondering if I can do it or not, don't hesitate to contact me!


My Styles

PLEASE let me know what style you want, if I'm not informed, I will choose what feels fit

  • You can choose from Semi-Realistic or Cartoony

  • I can do chibi and caricatures if you prefer but we will have to discuss the prices though as I do not draw them often!


Commission Form

My TOS may be subject to change at any time without notice.

Created: 06/01/2021
Last Updated: 05/03/2025

© 2021 - 2025 MilkyMoo

If you need any help in understanding my T.O.S. please don't hesitate to contact me